
SERVICES OFFERED: ENABLING EFFECTIVE ORGANISATIONS
Organisational and Systems Review
- review of organisational design, systems, processes and effectiveness
- review of organisational units and divisions, and specific programs
- appraisal of key personnel
- inquiry into practice, policy and process (including the chairing of review as appropriate)
Program and Project Evaluation
- assessment of the effectiveness of initiatives and major projects from the perspective of intended and unintended impact, attainment of goals and targets, and value for money
- evaluation of programs and projects within organisations assessing effectiveness and efficiency
Educational Policy Analysis, Development and Review
- policy analysis and assistance with formal responses to government and professional bodies
- internal policy development and review for education bodies
Strategic and Operational Planning
- strategic planning, setting medium- and long-term directions and targets
- unit, division and organisational planning ensuring coherence and connectedness between different sections of the one organisation
- operational planning for specific projects and programs
Change Management
- development of implementation plans for medium- to long-term change to work practice and work culture
- advice on implementing change, including in situations of resistance or conflict
- enhancement of strategic or business plans to include implementation of new or revised systems, policies or processes
Governance Policies and Processes
- design and implementation of governance systems and processes suitable for business, government or NFP enterprises
- review of governance practice within boards and other entities, and between entities
- Board coaching and chairperson mentoring
SERVICES OFFERED: RESEARCH AND PROFESSIONAL WRITING
Manuscript Assessment and Review
- chapter planning, text editing, fact-checking
- picture research
- summaries, abstracts, indexing
- style guidance
Thesis Supervision and Assessment
- historiographical and theoretical advice
- assistance with online, library, archival and other sources
- strategies for better writing
- final preparation of theses for examination
Coaching on Archival Research
- clarifying research questions and problems
- identification of potential sources
- assessment of online archival material
- correct methods of citation
Heritage Assessment
- background research of sites with potential heritage significance
- triangulation of material evidence with other kinds of documentation
- preparation of heritage reports
- expert witness in heritage cases
Report Writing and Editing
- clarification with client of the report’s purpose and intended audience
- consultation with stakeholders of material for report
- writing up of report
- liaison with printers and distributors
Organisational Manuals
- review of existing manuals in use within organisations
- consultation with end-user groups
- drafting and piloting of new manuals
- preparation and printing or online publication of final manual
Speech Writing, Coaching, Radio
- research of key issues in speech
- rehearsal and practice of speech
- preparation for radio interviews
- feedback on performance
Commissioned Histories
- clarification of purpose and readership of the history
- literature search
- picture research
- research using archival, published and oral sources
- writing up, editing, and publication-ready text
Community and Stakeholder Engagement
- design of strategies for community engagement including communication, consultation and collaboration
- design and conduct of community consultation, then analysis and reporting of results
- design of strategies for stakeholder engagement
- conduct of stakeholder engagement activities including facilitation of meetings and consultations, design and conduct of surveys and reports and advice on results
In-house Policy Development and Review
- support in the design and development of internal policies
- writing of policies, procedures and manuals (see above)
- policy review (including conduct of internal consultative processes by negotiation)
In-house Training and Coaching
- training in professional writing (including Train The Trainer)
- design and conduct of professional development activities (topics by negotiation)
- coaching of key personnel on agreed performance measures
- design of in-house traineeship, professional development and mentoring schemes
Other services offered by negotiation