SERVICES OFFERED: ENABLING EFFECTIVE ORGANISATIONS

Organisational and Systems Review

• review of organisational design, systems, processes and effectiveness
• review of organisational units and divisions, and specific programs
• appraisal of key personnel
• inquiry into practice, policy and process (including the chairing of review as appropriate)

Program and Project Evaluation

• assessment of the effectiveness of initiatives and major projects from the perspective of intended and unintended impact, attainment of goals and targets, and value for money
• evaluation of programs and projects within organisations assessing effectiveness and efficiency

Educational Policy Analysis, Development and Review

• policy analysis and assistance with formal responses to government and professional bodies
• internal policy development and review for education bodies

Strategic and Operational Planning

• strategic planning, setting medium- and long-term directions and targets
• unit, division and organisational planning ensuring coherence and connectedness between different sections of the one organisation
• operational planning for specific projects and programs
  

Change Management

• development of implementation plans for medium- to long-term change to work practice and work culture
• advice on implementing change, including in situations of resistance or conflict
• enhancement of strategic or business plans to include implementation of new or revised systems, policies or processes
  

Governance Policies and Processes

• design and implementation of governance systems and processes suitable for business, government or NFP enterprises
• review of governance practice within boards and other entities, and between entities
• Board coaching and chairperson mentoring
  

 

 

SERVICES OFFERED: RESEARCH AND PROFESSIONAL WRITING

Manuscript Assessment and Review

• chapter planning, text editing, fact-checking
• picture research
• summaries, abstracts, indexing
• style guidance
  

Thesis Supervision and Assessment

• historiographical and theoretical advice
• assistance with online, library, archival and other sources
• strategies for better writing
• final preparation of theses for examination

Coaching on Archival Research    

• clarifying research questions and problems
• identification of potential sources
• assessment of online archival material
• correct methods of citation

Heritage Assessment

• background research of sites with potential heritage significance
• triangulation of material evidence with other kinds of documentation
• preparation of heritage reports
• expert witness in heritage cases

Report Writing and Editing

• clarification with client of the report’s purpose and intended audience
• consultation with stakeholders of material for report
• writing up of report
• liaison with printers and distributors

Organisational Manuals

• review of existing manuals in use within organisations
• consultation with end-user groups
• drafting and piloting of new manuals
• preparation and printing or online publication of final manual

Speech Writing, Coaching, Radio

• research of key issues in speech
• rehearsal and practice of speech
• preparation for radio interviews
• feedback on performance

Commissioned Histories

• clarification of purpose and readership of the history
• literature search
• picture research
• research using archival, published and oral sources
• writing up, editing, and publication-ready text

Community and Stakeholder Engagement

• design of strategies for community engagement including communication, consultation and collaboration
• design and conduct of community consultation, then analysis and reporting of results
• design of strategies for stakeholder engagement
• conduct of stakeholder engagement activities including facilitation of meetings and consultations, design and conduct of surveys and reports and advice on results

In-house Policy Development and Review

• support in the design and development of internal policies
• writing of policies, procedures and manuals (see above)
• policy review (including conduct of internal consultative processes by negotiation)

In-house Training and Coaching

• training in professional writing (including Train The Trainer)
• design and conduct of professional development activities (topics by negotiation)
• coaching of key personnel on agreed performance measures
• design of  in-house traineeship, professional development and mentoring schemes

Other services offered by negotiation